Welcome to the Brandwise Platform! Let's get you set up & processing orders...

Dear Brand Partner,

Your Agency utilizes Brandwise, a MarketTime company, as its sales enablement technology partner, using integrated tools such as order writing, order delivery, B2B eCommerce, analytics, and payment processing. The Brandwise platform enables efficient and secure collaboration between Brand partners, Sales Reps, Customers, and Administrative Staff. Nearly every order written for your Brand will flow through the Brandwise Stream order portal.

With Brandwise you can manage the relationship with your Agency in one secure and convenient place. 

Below are the steps you need to take to get yourself set up to take orders and process payments.

NOTE: You will have the opportunity to set a meeting with the Sales Team in Parts 3 & 4 depending on what products you're looking for (Order Delivery, Order Writing, Advanced Analytics, or B2B e-commerce site). If you'd like to add multiple products, only one form request is needed. Just include the list of products you'd like to discuss in the "What are you in the market for" field. Ready to book a meeting, now? 

Would you like to book a meeting with the Brandwise / MarketTime Sales Team, now? Please click HERE.

Part 1: Setting Up Your Account

Step 1: Set up your Passport

Create your personal Brandwise Passport, then connect your Passport to your business account (You should have been emailed a Supplier login to complete this step. This request is sent from our Support Team and initiated by your Sales Agency. Please email support@brandwise.com if you need it to be re-sent.)

Click HERE for a tutorial

Step 2: Define your payment terms and shipping methods

Part A: You have two options for taking credit cards: mtCharge or receiving tokens for an approved third-party gateway. This information is needed to set up your account properly. It is important to provide this information to your Rep Agency. In the Brandwise platform, Agencies pre-populate the list of payment terms you may choose from to complete Part B.

Please refer to "Part 3: Receiving Orders & Processing Payments" below for more information regarding payment terms.

Part A: Click the Admin menu at the top of your Business account dashboard to define the payment terms and shipping methods you would like to offer customers.

Part B: It is optimal (not required) to add a lifestyle image and brand story to your business account under the Passport Tab. Click HERE for a tutorial. Upload a lifestyle image by clicking HERE.

Part 2: Loading your Products & Images

Step 1: Load your product file and images

Part A:  Transit handles all your non-image product data. Click the Transit menu at the top of your Brandwise Business account dashboard.  You will see a template and detailed instructions for configuring & uploading your product data.  A tutorial on preparing your product file for Transit can be found HERE. A tutorial on uploading your product file can be found HERE.

Part B:  Content handles all your product image data and digital catalogs for Sales Reps and online ordering.  Click the Content menu at the top of your Business account dashboard.  This will open a new tab in your browser*. A tutorial on uploading images can be found HERE. A tutorial on uploading digital catalogs can be found HERE. A tutorial on hotspotting digital catalogs can be found HERE.

Click HERE to learn about running a "missing images report."

*Please be sure your popup blocker is set to allow popups

Part 3: Receiving Orders & Processing Payments

Step 1: Choose how you will receive your orders

The Brandwise platform provides digital access to every order a Brandwise Agency writes for your Brand. For those who want orders to flow automatically from the Stream portal to your ERP, there are powerful integration capabilities available. For those who prefer a manual process, the Brandwise platform enables you to simply fetch a PDF copy of the PO from the Stream portal. And, if you have products and orders coming through both MarketTime and Brandwise, there are options to receive them all within your Stream Account.

Click HERE to review your options for order delivery.

Step 2: Choose how you will process payments

You have two options for taking credit cards: mtCharge or connecting an approved third-party gateway.

mtCharge - mtCharge is a powerful service that enables your Brand to securely charge credit cards, process digital checks with ACH, and schedule net terms charges. mtCharge rates are competitive and the service has complimentary features built in, including ad hoc (on-demand) payments, pre-authorizations, alternative payment method requests, and integrated analytics. For more information, click HERE.

Third-Party Gateway - MarketTime also enables brands to connect their existing credit card payment gateway and process credit card transactions directly within the Brandwise platform. Click HERE for a list of supported payment gateways and to submit your preference.

As you work with the MarketTime / Brandwise team to determine the best options available to fit your needs, they will ensure you are set up to receive orders and process payments in the desired format/location you require. Click HERE to reach the Sales Team with questions, for a demo of services, or to sign up.

Part 4: Additional Options

Are you looking for tailored business intelligence reporting beyond the features in your Stream dashboard? Click HERE.

Would you like an easy way to write orders and capture leads on the road and at shows? Click HERE for information about mtPro, our cloud-based order-writing iPad app.

Do you have a B2B site to take orders in between shows? If not or if you are ready to make a change, click HERE.

Part 5: Helpful Tools & Resources

  • Find help articles, tutorials, release notes, and updates at support.markettime.com
  • The Brandwise Resource Center can be found HERE
  • Click HERE for tutorials on how to get the most out of your Stream Basic, Stream Lite, or Stream Standard account.
  • For technical support, email support@brandwise.com
  • Click HERE to submit a support ticket

NOTE: If you need to update your contact information, order/re-order minimums, shipping methods, or accepted payment terms, please reach out to your agencies.