Welcome to the MarketTime Platform! Let's get you set up & processing orders...
Dear Brand Partner,
Your Agency utilizes MarketTime, as its sales enablement technology partner, using integrated tools such as order writing, order delivery, B2B eCommerce, analytics, and payment processing. The MarketTime platform enables efficient and secure collaboration between Brand partners, Sales Reps, Customers, and Agency Administrative Staff. Nearly every order written for your Brand will flow through the MarketTime order portal.
With MarketTime you can manage the relationship with your Agency in one secure and convenient place.
Below are the steps you need to take to get yourself set up to take orders and process payments.
NOTE: You will have the opportunity to set a meeting with the Sales Team in Parts 3 & 4 depending on what products you're looking for (Order Delivery, Order Writing, Advanced Analytics, or B2B e-commerce site). If you'd like to add multiple products, only one form request is needed. Just include the list of products you'd like to discuss in the "What are you in the market for" field.
Would you like to book a meeting with the MarketTime Sales Team, now? Please click HERE.
Part 1: Setting Up Your Account
Step 1: Create a MarketTime account
Creating an account in MarketTime is simple, and can be done at https://apps.markettime.com. Click HERE for step-by-step instructions. Once you've been approved, we will link you to your Sales Agency and a unique MarketTime ID (ex: M4410) will be generated for your business. You will then be able to retrieve sales orders and utilize the other features available to you in MarketTime. If you are already a member of MarketTime and managing your information, please provide your MarketTime ID (ex. M4410) to your Sales Agency so that they may link up with you.
Step 2: Define your contact information, payment terms, and shipping methods
After your initial login into MarketTime, you'll be asked to enter some information relevant to your company, including contact information, payment terms, and shipping methods. Click HERE for instructions. Please review the information in "Part 3: Receiving Orders & Processing Payments" below for more information regarding payment terms.
Step 3: Add minimum order amounts, promotions, pricing policies, etc.
Part 1: Click HERE to update your company information and policies
Part 2: Find step-by-step instructions for adding and maintaining promotions and special offers, HERE.
Step 4: Choose who will control your data
Click HERE to learn more about managing your data or allowing your Agency to manage it on your behalf.
Part 2: Loading your Products & Images
Step 1: Load your product file and images
Step 2: Create Categories & define options
Importing size, color, and style options
Creating categories and sub-categories
Step 3: Shoppable Catalogs
Part 3: Receiving Orders & Processing Payments
Step 1: Choose how you will receive your orders
MarketTime provides digital access to every order a MarketTime Agency writes for your Brand. For those who want orders to flow automatically to your ERP, there are powerful integration capabilities available. For those who prefer a manual process, the MarketTime platform enables you to simply fetch a PDF copy of the PO from the portal. And, if you have orders coming through both MarketTime and Brandwise, there are options to receive them all within your Stream Account.
Click HERE for an overview of the options available for order delivery, or HERE to schedule a 1:1 conversation and demo.
Step 2: Choose how you will process payments
You have two options for taking credit cards: mtCharge or receiving tokens for an approved third-party gateway.
mtCharge - mtCharge is a powerful service that enables your Brand to securely charge credit cards, process digital checks with ACH, and schedule net terms charges. mtCharge rates are competitive and the service has complimentary features built in, including ad hoc (on-demand) payments, pre-authorizations, alternative payment method requests, and integrated analytics. For more information, click HERE.
Third-Party Gateway - MarketTime also enables brands to connect their existing credit card payment gateway to process credit card transactions. Click HERE for a list of supported payment gateways and to submit your preference.
As you work with the MarketTime team to determine the best options available to fit your needs, they will ensure you are set up to receive orders and process payments in the desired format/location you require. Click HERE to schedule a 1:1 with the Sales Team to answer questions, for a demo of services, or to sign up.
Part 4: Additional Options
Are you looking for tailored business intelligence reporting beyond the features in your MarketTime dashboard? Contact the MarketTime Sales Team, HERE to discuss your needs.
Would you like an easy way to write orders and capture leads on the road and at shows? Click HERE to set up a 1:1 with the Sales Team to discuss order writing options including mtPro, our cloud-based order-writing iPad app.
Do you have a B2B site to take orders in between shows? If not or if you're looking to make a change, reach out to Sales to set up a demo.
Part 5: Helpful Tools & Resources
- Find additional help articles, tutorials, release notes, and updates at support.markettime.com
- For technical support, email support@markettime.com
- Click HERE to submit a support ticket
NOTE: If you need to update your contact information, order/re-order minimums, shipping methods, or accepted payment terms, please ensure that you also update your Agency contact.